Whether you are about to run a program or just want to check your account balance, it's easy to monitor your balance in Hoppier.
To view your account balance, follow these steps:
Select the Company settings tab.
You can see your available account balance.
Your Hoppier account balance is a summary of all funds in your account
All attendee transactions are drawn from this overall account balance
If your account balance becomes too low, you are risking that attendee who are attempting a transaction with their Hoppier card will decline. It is important that your account remains funded at all times when you are running any active programs. See funding timelines here.
We recommend setting a low balance warning that will trigger an email to you when your balance is too low. You can learn more about that here.
If you need to add more funds to the account, check out this article.