How to change/edit an entry

Note: to change a riders class within the same event, the booking fee needs to be the same. If the price is not the same, you will need to refund the rider and ask them to rebook.

This is the same when you need to move an entry to a different event, please see article re Partial Refunds:

To transfer an entry to another class within the same event:

From your organiser dashboard, go to Financials > Bookings, and then search for the riders booking by their email address or booking reference.

Once you have found the booking you want to switch classes for, click on the three dots, then click Edit Booking.

Scroll down to the item you want to transfer, click the 3 dots and select Edit.

Use the drop down box to select the class that you want to transfer the entry to.

*Please note that if a class does not appear in this drop down box, it will be because the price is not the same.

Save & Exit