All organisers can edit bookings - the article below explains that process in detail:
The Professional package has additional functionality allowing you more options to make life even easier. In addition to all the options detailed above, the enhancement of being able to edit all bookings, regardless of whether the booking fee is the same or not, is an incredible time saving element and offers the very best service for your clients.
The edit process is the same as detailed in the guide above, the differences you will see are:
All classes that are open for bookings will be listed
If the cost of the new class is more than the original the difference in cost will sit as an outstanding amount on the summary
If the new class is of a lower value than the original class then a credit for the class that is being refunded will be generated
NOTE - Fees
As a new booking is created the booking fee is charged to the competitor for the first change. Only 1 fee is charged - there is no fee charged to the account for subsequent changes to that booking.
As per all bookings, the fee for additions to an open booking is charged to the organiser. This fee can be mitigated by adding a booking fee onto each booking as a manual entry.
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