CLOSE INJURY OR CLAIM
To close an injury or claim, go to the Summary Page and either select 'Closed' from the Claim Progress buttons, or select 'Close Injury' from the Add Information dropdown menu on the Summary Page.
Update the Injury Status if required, confirm the Date Closed and select Save. Once closed, the record will no longer appear on the homepage.
Closed files can be accessed via the Injury Register or the search bar on the homepage.
RE-OPEN INJURY OR CLAIM
To re-open a closed injury, select 'Re-open Injury' from the Add Information dropdown menu on the Summary Page.
