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Close and Re-Open Injuries and Claims

Updated over a year ago

CLOSE INJURY OR CLAIM

To close an injury or claim, go to the Summary Page and either select 'Closed' from the Claim Progress buttons, or select 'Close Injury' from the Add Information dropdown menu on the Summary Page.

Update the Injury Status if required, confirm the Date Closed and select Save. Once closed, the record will no longer appear on the homepage.

Closed files can be accessed via the Injury Register or the search bar on the homepage.


RE-OPEN INJURY OR CLAIM

To re-open a closed injury, select 'Re-open Injury' from the Add Information dropdown menu on the Summary Page.

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