The Injury Header contains several key fields that will assist you when using the system. This header will be available across all pages. Please read our short article below to be guided through the home page.

Our Menu will help you navigate through the features of system at any time.

Our in-system help widget showcases helpful articles, allowing you to search relevant topics or guide you through a Custom Report or Change Request. By selecting this question mark icon, a panel will appear where you can search our extensive knowledge base with keywords, easily browse popular topics or check out our top questions.

If your question remains unanswered, you can reach out to our Customer Happiness team by selecting the 'Contact Us' button at the bottom of the panel. This will take you to another page where you can select the type of request/support you require. From there, you'll be guided to add relevant information based on your selection. You will also have the ability to view any previously submitted support requests at the bottom of this panel.

Support from our Customer Happiness team is available during business hours from Monday to Friday. We are here to help you get the best possible experience when using our Solv products. For more information on our Support offering please visit our Solv Services article.

The search function can be used to access any open or closed injury or claim. Start typing the surname or SolvInjuryID and select from the list.