Claim reviews provide a way to conduct periodical assessments throughout the life of a claim to review the claim's progress, strategy, goals, risks and any possible barriers.

To add a new claim review, click on the Add Information drop-down (available from the Summary page) and select Claim Review from the list of options.

Alternatively, you can navigate directly to the Claim Review page to add a new record by expanding the Claim Management heading in the side menu and selecting Claim Reviews.

To add a new claim review, select the blue 'Add' button in the top-right corner of the page.

You'll be directed to a new page where you can enter the details of the Claim Review.

The system standard Claim Review provides a space to enter the review date, who reviewed the claim, enter or revise the claim details, outline current diagnosis, treatment and suitable duties and set RTW goals.

The Claim Review form also provides the ability to add any Actions and Attachments as needed. Once all details have been entered, scroll to the bottom of the page and select the blue Save button.

Once the review has been saved, you will return to the Claim Reviews page and can view the details of the Claim Review in the grid.

To edit, email, view or delete a Claim Review, click the context menu (...) to the right of the relevant review and make your selection from the available options.