OVERVIEW
The Claim Data page has been designed to capture claim details that are required to be sent to the regulator. If you are working across different jurisdictions you will notice the appearance of the page will slightly differ according to the jurisdiction you are working within so that the required information is captured and reported.
Note: if you wish to manage a non-work injury please use the red/green Reporting Details button or use the side menu to select Details > Injury Details as information entered via those pages will not be sent to the regulator.
To access the Claim Data page, go to the Summary page of claim you are working on and click on the red/green Claim Data button (if the Claim Data button is not green, this means the Claim Data has not yet been completed and data has not been sent to the regulator).
Alternatively, you can access the Claim Data page via the Add Information drop down list, or by using the side menu to select Claim Management > Claim Data.
UNDERSTANDING THE REQUIREMENTS
Before entering claim data, it is recommended that you familiarise yourself with the relevant guidelines in your jurisdiction.
ENTERING CLAIM DATA
The Claim Data page is segmented to help you navigate through all the required information. Information already entered into the system will pre-populate.
When entering TOOCS codes you can start typing in the blank field so that the system can identify the word you are entering.
If you have missed any required information you will see a validation error appear when you click Save at the bottom of the page. In addition to this, the field will be highlighted in red to easily identify where the error is occurring. Do not be alarmed by the validation errors, this is the systems way of alerting you to what information is required to proceed with creating/updating a claim and to ensure you capture and send the required information to the regulator.
Once you have updated the required fields you will be able to Save your entry. You will be then taken to the Summary Page of the injury file.
