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How to pause the subscription
How to pause the subscription

Can I pause recurring payments instead of cancellation?

Lina avatar
Written by Lina
Updated over a week ago

The feature is unavailable for users with yearly plans and those who pay using PayPal, Apple Pay, Microsoft Pay, or WeChat Pay.

If you are a paid account holder and pay using a card, you have two options:

When you cancel your plan, any unused credits will be lost at the end of the paid period. By using the Pause feature, you can stop payment collection for 1-3 months and save your credits for later use ✨

To use the Pause feature, press the Pause button in your account's Billing tab.

Now, you can choose the pause duration.

❗ Please be aware that while your subscription is paused, you won't be able to use the remaining assets. The purpose of the pause is to preserve any unused downloads so they won't disappear when the paid period ends.

If you want to continue downloading assets, you must resume your subscription. You can do this manually or wait for it to automatically renew on the date of your next payment cycle, which will be after 1, 2, or 3 months. Once you resume your subscription, you'll be charged for the next billing period, as the assets can only be downloaded when the subscription is active.

There are no notifications when the pause ends, as everything happens automatically. All future charges are pre-authorized according to our terms of use, which were accepted during your first purchase.

If you're feeling confused or something goes wrong, please reach out to us at or via our support chat 💬

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