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Understanding Billable Entries

Billable entries are the individual line items that make up an invoice. Each entry represents a service delivered to a client that can be charged.

Joshua Dean avatar
Written by Joshua Dean
Updated this week

What Creates Billable Entries

Billable entries are generated from:

  • Completed shifts: When a shift is marked as complete with billable tasks

  • Billable tasks: Tasks marked as billable and completed on the Tasks page. Use "Sync Billable" on the Tasks page to generate billable entries for the current week

  • Travel with client: When travel claims are approved and marked as billable to the client

  • Manual entries: Created directly in a client's Billable Entries tab

For details on creating and managing billable tasks, visit the Tasks page and click the help icon in the toolbar.

Entry Details

Each billable entry includes:

  • Client: Who the service was provided to

  • Service Type: The type of service or task

  • Service Date: When the service occurred

  • Hours: Duration of the service

  • Rate: Hourly or unit rate

  • Amount: Total charge (hours Γ— rate)

  • Staff Member: Who delivered the service

  • Description: Details about the service

Managing Entries

You can view, edit, and delete billable entries from a client's profile under the Billable Entries tab. This allows you to correct errors or add missing charges before including them in a bulk invoice run.

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