All Collections
Partner FAQ
Technical FAQ
What cardholder security measurements are in place?
What cardholder security measurements are in place?
Candice Sandler avatar
Written by Candice Sandler
Updated over a week ago

Redeem limit of R150. When a customer increases their redeem limit on the Kiosk or app, they will receive an OTP on their cell phone.

Out of the norm transactions are reported via email:

  • Cards earned more than R100 for a single transaction.

  • Cards had funds loaded exceeding R5 000 in a single transaction.

  • Cards were swiped more than 5 times at the same partner on the same day.

  • A lost/stolen card can be transferred at the Kiosk or Self Service (Card Transfer).

  • Cardholders receives a Redeem SMS when they redeemed on the card.

  • Cardholder receives a confirmation SMS when their card has been transferred.

Did this answer your question?