Redeem limit of R150. When a customer increases their redeem limit on the Kiosk or app, they will receive an OTP on their cell phone.
Out of the norm transactions are reported via email:
Cards earned more than R100 for a single transaction.
Cards had funds loaded exceeding R5 000 in a single transaction.
Cards were swiped more than 5 times at the same partner on the same day.
A lost/stolen card can be transferred at the Kiosk or Self Service (Card Transfer).
Cardholders receives a Redeem SMS when they redeemed on the card.
Cardholder receives a confirmation SMS when their card has been transferred.