Technical FAQ
Cashier Training: "Save" your Change
How do I set up a department incentive?
How to setup a card classification
I can't remember my password, what now?
How to check cashback rewards earned on a specific transaction?
Why didn’t all my customers receive an SMS?
I’m unable to log onto Infinity’s website?
What cardholder security measurements are in place?
What must I do when the Infinity Kiosk is not working?
Will customers still receive CashBack when Infinity’s system is offline?
How long does it take before the Cashback/Gift load is loaded onto the loyalty card?
How to release Excessive Purchase Value Transactions
How to reset my password
I forgot my username
How to unblock a loyalty card