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I can't remember my password, what now?

Candice Sandler avatar
Written by Candice Sandler
Updated over 4 months ago

Each Infinity partner receives a username and password to log in to our partner portal.

Our Infinity partner portal allows partners to access all of our features ie;

  • Register cardholders

  • Increase redeem limits

  • Sending marketing SMS's

  • Check cardholders transactions

  • Check store revenue, and so much more.

If you forgot your login credentials follow the below steps.

  • On the login page, your username must be included in the username field.

  • Click on 'Forgot Password' and an SMS will be sent with your username and password.

Note: This is only available for users with Partner Manager and Owner access.

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