How to Send Infotainment System Components for Inspection and Testing
If you need to have your infotainment system components inspected or tested, Infotainment offers a bench testing service for diagnosing faults and determining necessary repairs. Below, we outline the process, requirements, and costs involved.
Overview of the Testing and Inspection Service
The bench testing service is available for a variety of electrical components, such as HMI units, CUE monitors, displays, and related parts. This service helps diagnose potential faults and ensures the proper functioning of your equipment. Testing is billed at a flat rate per component, making it a straightforward and transparent process.
Step-by-Step Process for Sending Components
Place Your Order: - To begin, you need to place an order for the bench testing service through the designated channel.
Prepare the Components for Shipment: - Package the components securely to prevent damage during transit. - Ensure you include all necessary wiring for verification, as this may be required for testing.
Ship the Components to the Service Address: - Use the shipping address provided during the ordering process. - Include a reference to your order details to facilitate smooth processing.
Processing and Testing: - Once received, testing typically takes a few business days. - You will be updated with any findings or required next steps following the completion of the testing.
Pricing Information
Bench testing is billed at a flat rate for each component sent in for inspection, $69.95.
Pricing may vary depending on the type of component, so confirm rates during the ordering process.
Additional Notes and Requirements
To ensure comprehensive testing, include wiring together with the primary components.
Examples of components eligible for testing include 12'' displays and Advanced Processing and Interface Modules (APIMs), though this is not an exhaustive list. Contact the service team with any specific inquiries to confirm eligibility for other components.
Turnaround Time and Updates
The typical turnaround time for testing is a few business days after the components are received. Customers will be promptly notified of findings or any additional actions required.
For more information or assistance, please reach out to our customer support team. We are here to help ensure your components operate reliably and efficiently.