FAQs
Answers to frequently asked questions.
By David1 author28 articles
Wiring Harness Sales
How do I receive tracking information and resolve issues with missing tracking emails?
What information do I need to provide to ensure proper fitment and programming of my order before it ships?
What are the refund policies for disputes or delays at Infotainment?
What are the core charge and refund policies for Ram truck infotainment upgrades?
How can I upgrade or retrofit my rearview mirror and camera system in my vehicle?
What are the exchange options available and the process for completing an exchange?
Who covers the cost and logistics of return shipping for orders?
How do I handle a return or exchange for an incorrect product order?
What is the availability and shipping timeframe for infotainment components, including alternative options?
How do I handle returns for orders delivered in multiple boxes?
How can I address a shipping fee refund for delayed courier deliveries?
How can I enable or upgrade factory navigation functionality and improve connectivity in my infotainment system?
How can I check the status of my order and track its shipment?
What are my options for refunds under different circumstances?
How can I send infotainment system components for inspection and testing, and what are the costs?
What are the general shipping times and process updates for orders, including backorders?
What are the shipping policies for orders, including backordered items, at Infotainment?
What is Infotainment's 30-day price match guarantee policy?
What are Infotainment’s refund and compensation policies for unshipped orders and shipping delays?
How long does it take for refunds to process, and are there any deductions?
How do I return an item and get a refund, including related warranties?
How can I generate FedEx shipping labels for returns through Infotainment?
Why is my repair order delayed and what actions can I take?
What should I do if my radio is not eligible for the Infotainment trade-in program?
How does Infotainment handle shipping responsibilities, split shipments, and tracking notifications?
What are the shipping policies for returning items to Canada, and how much will it cost?
What are the discount policies at Infotainment?