ReviewsPro has its own account, separate from your Shopify login. You can sign in with an email and password, with Google, or with Shopify.
Create your account
Go to app.reviewspro.ai/signup.
Click Continue with Shopify or Continue with Google, or enter your email and a password (at least 8 characters) and click Create account.
Follow the setup steps. See How to set up ReviewsPro?
If you signed up with email, we send you a link to confirm your address. You can use the app straight away; a Confirm your email banner stays at the top until you open the link. Click Resend email if it didn’t arrive. Confirmation links expire after 24 hours.
Log in
Go to app.reviewspro.ai/login and use the same method you signed up with. If you installed ReviewsPro from the Shopify App Store, click Continue with Shopify and enter your store address.
Forgot your password?
On the log-in page, click Forgot password?
Enter your account email and click Send reset link.
Open the link in the email, choose a new password and click Update password and log in.
Reset links work once and expire after 1 hour. If yours has expired, click Send a new link.
Change your email, password or sign-in methods
Open your account menu (top right) and choose Profile, or go to Settings → Your profile.
Change email: we send a confirmation link to the new address. Keep signing in with your current email until you open it.
Change password: this signs you out on every other device. If you signed up with Google or Shopify, you can Add a password to also sign in with your email.
Sign-in methods: see whether email and password, Google and Shopify are connected to your account.
Sign out of other devices: ends every session except the one you’re using, for example on a shared or lost computer.
Too many attempts? After several wrong passwords, log-in is paused for a few minutes. Wait, then try again or reset your password.
Need help?
Email the ReviewsPro team at support@reviewspro.ai. Include your store address and what you were trying to do, and a screenshot if you can.
New to ReviewsPro? Sign up and start your 7-day trial.