Skip to main content

What can ReviewsPro’s AI do?

The AI features in ReviewsPro: reply drafts, review summaries, suggested answers, translation, spam filtering, email rewriting and insights.

Written by Arsalan Ali

ReviewsPro uses AI to take the busywork out of reviews. You see what it writes before anything is published.

Reply to reviews

Open any review and ReviewsPro drafts a public reply. Choose a warm, professional or brief tone, then Use reply, edit it, or Regenerate. Store reviews have Reply with AI too.

An open review with the AI analysis and the reply area

Understand your reviews

  • AI analysis on each review shows its sentiment and topics.

  • AI review summary on Reviews → Product reviews sums up what customers love and their common concerns. Turn on Show on product page to show it in your widget. A product needs at least 5 reviews.

  • Questions answered by your reviews creates FAQs for a product from its reviews. Click Publish FAQs to product page to show them.

  • The AI insight on Home and the topics in Analytics point out what’s changing.

The Product reviews page with an AI review summary of what customers love and common concerns

Answer questions

In Questions & answers, ReviewsPro suggests an answer from the product description and its reviews. See How do Questions & answers work?

Import and translate

When importing from AliExpress or Amazon, turn on Translate to English to translate reviews as they come in.

Keep out spam

The AI spam & fake-review filter in Settings → Moderation flags suspicious reviews before they go live.

Write better emails

In Collect → Email templates, Rewrite with AI suggests new wording for your review request emails.

How many AI replies you get

Starter includes 100 AI replies a month, Pro 500, Empire 2,000 and Unicorn 10,000. AI summaries and translations are part of Pro and higher.

Need help?

Email the ReviewsPro team at support@reviewspro.ai. Include your store address and what you were trying to do, and a screenshot if you can.

Did this answer your question?