Ivorey™ courses are designed to replace tools like Kajabi, Teachable, Thinkific etc. Whilst you may be running a membership, a mastermind, a group program, an academy or a community - think of a "course" as an online portal where you can upload videos, lessons, audios and other digital attachments. Once you create a course, you can provide login details for people to access the beautifully branded portal you create online.

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Ivorey™ courses can be structured to organise your content into modules, with various categories and lessons. This content can also be drip fed or locked to tailor the learning experience - for example you may have a membership where one new category gets unlocked every month. The draft feature enables you to make updates to your courses in real time, and then choose to publish it once complete. You can also create assessments to check your students' understanding, review their progress and issue certificates. You can also connect your course to a community if you'd like to create an interactive experience where your students can connect and chat with each other. Those additional features and trainings can be found in our Community Master Help Guide.

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Ensuring that you follow the steps of this guide, when someone purchases a course, the system will automatically grant them access and send their login details to them via email. We have also pre-made email templates ready for you inside the Ivorey™ Template Library to save you time and help you create an exceptional branded experience.

Most Ivorey™ clients setup multiple courses, breaking them down by offer type. For example, a Coach or Course Creator might have all of these course portals:

By having each course in its own individual portal, you can customise the branding, who gets access and have the most control over managing each one.

In this help guide, we list multiple different ways to setup and sell your course. Ranging from the "quick and easy" options to the more "best practice" options with proper sales pages and funnels. Whichever way you choose - it's only a onetime job, and it will become even quicker next time since you can clone/duplicate the first batch of assets and just make some small adjustments.

There are multiple course templates available in Ivorey™ to help you set your course structure, or you can simply start from scratch to choose your own. The most popular course themes are "Classic" and "Neo" - however you can refer to the Course Types section below to choose the right template for your needs.

Absolutely! Our mission is to close what we've coined the 'Implementation Gap', which is why women hire us to "do it for them" every single day! Browse and book a done-for-you service right here.

If you're after quick and easy - use the steps shown in the guide above to create an Offer Checkout to sell your courses. This is a pre-populated, semi-branded option that is super quick and easy to setup.
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Alternatively, if you have a paid course that you are seriously invested in scaling - then for best practice, we recommend building a sales funnel with an order form on a dedicated checkout page. Although it is slightly more upfront work, we've really set you up for success with our Sales Funnel Templates, and our Sales Funnel Master Guide.
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By selling your Course through a Sales Funnel, you'll be able to get the best tracking and analytics, where you can see how many people viewed your sales page, abandoned cart, and converted. You will also be able to add features like bump offers at the checkouts and upsells on the thank you pages. Funnels give you the most flexibility, control, and opportunities to increase conversion, as well as the most functionality and features for branding, design and payment options.

Yes there is an app your members can download to access their course! Please download the Kollab app (here for iPhone and here for Google) which is a free inclusion of all Ivorey™ plans. They will need to use the same login details as they signed up to the course with.

Yes you can create your own branded app for your course! The Kollab app that has been shared above, is also available to white-label with all your own name, courses, community and branding. Please refer to our Create and Brand a Course guide for detailed steps.

We recommend adding a 'Internal Notification' step to the workflow for your course so you'll be notified every time a new student signs up to your course.

There are 2 types of Products in Ivorey™

An offer is used to bundle a course and community together for sale.

To create an offer, follow these steps:

Simple offer checkouts can only have one price point. To create multiple, you can create an additional offer checkout (so you end up with one link for each price point). You can then add those links into different buttons on your site, or even hyperlink both options inside the text on your checkout, so buyers can navigate between them both. Alternatively, you can build a Sales Funnel instead (we have templates for this), which gives you way more flexibility and advanced options for branding, price points, analytics and more.
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To help a student login to the course, you can send a Magic Link. This is the fastest way to get your clients back into your courses is if they have forgotten their username or password.

Follow the steps below to manually remove a someone from a course:

To allow your members to self-cancel their course subscriptions, please go to Courses > Client Portal > Settings > App Permissions and check that Billing & Subscription is ticked
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By turning on the Billing & Subscriptions app permission, it means that your members will be able to cancel their subscriptions through the Billing area inside their client portal account.

To ensure a contact no longer has access to a course when they cancel a subscription, you can create a workflow to revoke access automatically when the subscription status is marked as 'cancelled' by following the steps below:

To cancel a subscription on behalf of a member, please go to Payments > Subscriptions > click the 3 dots of their active subscription > and select 'Cancel Subscription'

Unfortunately at the moment, there is no built-in way to turn off or customise the automatic "Revoke Access" email that gets sent when a member loses access to a course.

This is usually because you've setup a welcome email in a workflow AND left on the setting which automatically sends emails. To turn that off, please visit [Courses] > [Settings] > [Email Settings] and toggle the automated emails to OFF mode if you do not want them to send.

If there is a course missing in the 'All Courses' tab of the client portal, please check that you have added a cover image for that course under [Courses] > [Products] > then edit your course and add a cover image. Now it should display in the 'All Courses' tab of the home page in the client portal.

If there is a course missing in the 'My Courses' tab, it means that contact does not have access to the course. Please follow the steps above to create an offer for your course and ensure your contacts who are meant to access it, are being granted access to that offer.

To delete a course in Ivorey:
1. Go to Courses > Products
2. Click into the course product you want to delete

3. Click the 'Details' tab

4. Scroll to the bottom of the page and click 'Delete Product'
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Please note that deleting a course product is permeant and cannot be undone. This will delete all of your course lessons, videos, text, attachments and history.
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No, currently, the Offer checkout feature doesn't support Square as a payment processor. Only Stripe (and in some cases, PayPal) is supported when setting a price on offers like courses or memberships.
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If your account only has Square connected, it won’t allow you to set a price for your course offer checkout.

To collect payment for your course, we recommend that you either connect a Stripe account if you have one, or you can create a Sales Funnel (or simple Order Funnel if you don't require a sales page) for your course to process payment, and then setup a post-purchase workflow so that access is granted automatically when someone pays through your order funnel.