Getting Started With Ivorey™ Courses
Before you steam ahead setting up your courses, here's some good-to-know information that will ensure you understand how courses work in Ivorey™, and whether a course is the right fit for your needs.
Learn the basics of courses
Learn the basics of courses
Ivorey™ courses are designed to replace tools like Kajabi, Teachable, Thinkific etc. Whilst you may be running a membership, a mastermind, a group program, an academy or a community - think of a "course" as an online portal where you can upload videos, lessons, audios and other digital attachments. Once you create a course, you can provide login details for people to access the beautifully branded portal you create online.
Ivorey™ courses can be structured to organise your content into modules, with various categories and lessons. This content can also be drip fed or locked to tailor the learning experience - for example you may have a membership where one new category gets unlocked every month. The draft feature enables you to make updates to your courses in real time, and then choose to publish it once complete. You can also create assessments to check your students' understanding, review their progress and issue certificates. You can also connect your course to a community if you'd like to create an interactive experience where your students can connect and chat with each other. Those additional features and trainings can be found in our Community Master Help Guide.
Ensuring that you follow the steps of this guide, when someone purchases a course, the system will automatically grant them access and send their login details to them via email. We have also pre-made email templates ready for you inside the Ivorey™ Template Library to save you time and help you create an exceptional branded experience.
How many courses do I need?
How many courses do I need?
Most Ivorey™ clients setup multiple courses, breaking them down by offer type. For example, a Coach or Course Creator might have all of these course portals:
A course to host all of their Membership content
A course to host all their Group Program call replays
A course to host all their Mastermind resources
A course to work through a step-by-step curriculum
A course with assessments for Certification or Training Programs
By having each course in its own individual portal, you can customise the branding, who gets access and have the most control over managing each one.
How long will it take to setup my courses?
How long will it take to setup my courses?
In this help guide, we list multiple different ways to setup and sell your course. Ranging from the "quick and easy" options to the more "best practice" options with proper sales pages and funnels. Whichever way you choose - it's only a onetime job, and it will become even quicker next time since you can clone/duplicate the first batch of assets and just make some small adjustments.
Which type of course should I choose?
Which type of course should I choose?
There are multiple course templates available in Ivorey™ to help you set your course structure, or you can simply start from scratch to choose your own. The most popular course themes are "Classic" and "Neo" - however you can refer to the Course Types section below to choose the right template for your needs.
Can the Ivorey™ team setup my course portal for me?
Can the Ivorey™ team setup my course portal for me?
Absolutely! Our mission is to close what we've coined the 'Implementation Gap', which is why women hire us to "do it for them" every single day! Browse and book a done-for-you service right here.
A Visual Walkthrough of What It's Like Hosting Your Courses on Ivorey™
How To Setup A New Course: A Step-By-Step Guide
Follow these steps in order - we've linked every step and resource you'll need below. Open the first one in a new tab, and come back to this master guide which acts like your project plan, giving you everything you'll need along the way.
Setup your client portal (if you haven't already)
Create a course offer (essential for both free and paid courses)
Important Note: If you want to sell your course via a full sales page (with more advanced options) instead of a simple pre-populated offer checkout, you only need to complete steps 1-4 above, then move to the Sales Funnel guide to complete the rest.
Customise your course offer checkout (the quickest and easiest way to sell or give away a course)
Setup your course signup workflow (so contacts get tagged and emailed after signup)
Download and use the Kollab app (optional app for you and your students)
Advanced Options For Promoting Your Course
If your course is paid and you want to design your own sales page, have multiple price points, and/or access page analytics - we recommend selling through a Sales Funnel instead of the simple offer checkouts shown above.
If your course is free and you want to design your own opt in page and/or access page analytics - we recommend promoting through an Opt-in Funnel instead of the simple offer checkouts shown above.
Additional Ways To Grant Access To Any Course
To manually grant someone access to your course: Follow these steps
To automate granting access to courses: Inside any workflow, you can add the action step [Course Grant Offer] to automatically grant access to specific course/s.
Frequently Asked Questions about Courses
How should I sell my course once I've set it up?
How should I sell my course once I've set it up?
If you're after quick and easy - use the steps shown in the guide above to create an Offer Checkout to sell your courses. This is a pre-populated, semi-branded option that is super quick and easy to setup.
Alternatively, if you have a paid course that you are seriously invested in scaling - then for best practice, we recommend building a sales funnel with an order form on a dedicated checkout page. Although it is slightly more upfront work, we've really set you up for success with our Sales Funnel Templates, and our Sales Funnel Master Guide.
By selling your Course through a Sales Funnel, you'll be able to get the best tracking and analytics, where you can see how many people viewed your sales page, abandoned cart, and converted. You will also be able to add features like bump offers at the checkouts and upsells on the thank you pages. Funnels give you the most flexibility, control, and opportunities to increase conversion, as well as the most functionality and features for branding, design and payment options.
Is there an app people can access my courses from?
Is there an app people can access my courses from?
Yes, there is a free app your members can download to access their course! Please refer to our Kollab™ App For Courses, Communities and Client Portal On Mobile guide for more information and detailed steps.
Can I white-label my own branded app?
Can I white-label my own branded app?
Yes, you can upgrade the Kollab™ App to your own branded app for your courses and communities! Please refer to our Kollab™ App For Courses, Communities and Client Portal On Mobile guide for detailed steps, and to understand the additional charges.
What's the difference between a course and a product?
What's the difference between a course and a product?
There are 2 types of Products in Ivorey™
A product under the [Payments] tab is the actual product that will sync to your Stripe or payment processor.
A product under the [Courses] tab refers to each one of your courses, being its own product. Unfortunately, this wording does trip a lot of people up and we're rallying to get this terminology changed! A course product is essentially referring to each individual course you create. It is NOT the same as setting up a proper product under the [Payments] tab.
Course Troubleshooting Guide
Why are users receiving two welcome emails with their login details?
Why are users receiving two welcome emails with their login details?
This is usually because you've setup a welcome email in a workflow AND left on the setting which automatically sends emails. To turn that off, please visit [Courses] > [Settings] > [Email Settings] and toggle the automated emails to OFF mode if you do not want them to send.
Why isn't a course showing under the 'All Courses' or 'My Courses' tab?
Why isn't a course showing under the 'All Courses' or 'My Courses' tab?
If there is a course missing in the 'All Courses' tab of the client portal, please check that you have added a cover image for that course under [Courses] > [Products] > then edit your course and add a cover image. Now it should display in the 'All Courses' tab of the home page in the client portal.
If there is a course missing in the 'My Courses' tab, it means that contact does not have access to the course. Please follow the steps above to create an offer for your course and ensure your contacts who are meant to access it, are being granted access to that offer.
How do I delete a course and can I recover a deleted course?
How do I delete a course and can I recover a deleted course?
To delete a course in Ivorey:
1. Go to Courses > Products
2. Click into the course product you want to delete
3. Click the 'Details' tab
4. Scroll to the bottom of the page and click 'Delete Product'
Please note that deleting a course product is permeant and cannot be undone. This will delete all of your course lessons, videos, text, attachments and history.
Need Help?
Hit the support chat widget inside Ivorey - we can:
Walk you through any of the steps
Troubleshoot anything that’s not working
We’re here and ready to help via the chat widget in the bottom right of your Ivorey™ account. Or if you are looking for done-for-you support, you can browse our current services here 🤍


