If you've been asked to verify your account, it's important to send clear, valid documentation to avoid delays. Depending on which documents are required, listed below is a quick guide to help you submit the correct documents the first time. 📎
🆔 Proof of Identity
Submit a colour photo of one of the following (front and back):
Passport
Driving license
National ID card
✅ Make sure:
The document is not expired
The image is clear, with all four corners visible
All details (including your photo) are fully legible
Scanned copies are not accepted
🏠 Proof of Address
Accepted documents include:
Utility bill (gas, electricity, landline)
Bank statement
Local authority or council tax bill (current year)
Tax statement (current year)
Certificate of residence from a local authority
📌 Requirements:
Issued within the last 3 months
Shows your full name, address, and issue date
Online statements must be sent in PDF format
All four corners must be visible
💳 Credit Card Verification
If you've deposited using a credit card, please provide:
A photo of the card used (front and back)
For security:
Only the first 6 and last 4 digits should be visible
The CVV code must be covered (do not edit the image — use an object to hide it)
The card must be valid, signed, and show all corners clearly
💼 E-wallet (Skrill, Neteller, ecoPayz)
Provide a screenshot of your logged-in e-wallet account displaying:
Your full name
Email address
Username
🏦 Bank Statement
Submit a PDF or screenshot of a bank statement for the account you’ve used for deposits or withdrawals.
We must be able to see:
Your full name
Account number
Bank logo
IBAN and BIC/SWIFT codes — all in one image
💡 If you deposited via Rapid Transfer, include a transaction showing the payment to our casino.
If using a paper statement, make sure it’s signed and stamped by your bank.
Providing the correct documents in the right format will help us complete your verification quickly and securely.