As with all licensed gaming platforms, we’re legally obligated to comply with anti-money laundering and anti-terrorism financing regulations. This means we must verify the personal information you provided during registration.
🔐 Why it matters:
Verifying your identity not only fulfils legal requirements — it also helps protect you from identity theft and ensures your transactions remain fast and secure.
📄 The documents we may request include:
Proof of identity
Proof of address
Proof of payment methods used for both deposits and withdrawals
➡️ Important:
If you have a pending withdrawal, we won’t be able to process the transaction until your documents are received and approved.
Need help with what to submit? Check our document guidelines or reach out to Customer Support — we’re here to help every step of the way.