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How to join a live?

How to find a live, what you can do in it and how buying live works.

Written by Kaio Souza

How to join a live?

Lives are the heart of Jamble. In a live, the seller shows products in real time and you can chat, make offers and buy on the spot.

What you will learn

  • How to find and join a live

  • What you can do during the live

  • How buying in a live works

How to join a live

  1. Open the Jamble app.

  2. On the home page, see the lives happening right now, marked Ao vivo (Live).

  3. Scroll down to see upcoming lives, with their start day and time.

  4. Tap the live's cover to join.

You can also use search to find a seller and join the live from their page.

During the live, you can

  • Chat with the seller and other buyers

  • See the products that will be sold in the live

  • Make offers or buy when the sale of a product starts

  • Send stickers with gems, to support the seller

  • Join battles, when the seller runs one, by buying or sending gems for your team

  • Share the live with friends

  • Report a problem in the live

How buying in a live works

The seller picks the sale type for each product:

  • Ofertas em Tempo Real (Real-time offers): buyers send offers until time runs out. If an offer arrives in the last seconds, the timer goes back to a few seconds

  • Morte Súbita (Sudden death): works like real-time offers, but the timer does not change. When it reaches zero, the sale ends

  • Comprar Agora (Buy now): fixed price. The first person to buy gets it

The highest offer when time runs out wins. After you win, you have a few minutes to pay, by card or Pix. See all the details in How to purchase?.

Items that can be opened in the live

For products such as card packs, the app asks you, after payment, whether you allow the seller to open the item in the live. The app shows what changes when the item is opened before you choose. If you do not answer, the item stays sealed and is shipped that way.

Key tips

  • To make offers, your account must be ready to buy, with a CPF, an address and a payment method. See Set up your Account to Purchase

  • An offer you send is a commitment to buy. If you win, pay in time

  • Some sellers share specific conditions during the live. Pay attention to what the seller says and to the product information

Need help?

Talk to us through the in-app chat.

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