Our team is here to assist with your needs. To ensure you get the fastest help, please use the specific channels listed below.
💬 Start a conversation
The quickest way to reach us is via the Messenger widget in the bottom right corner of your screen.
Our hours of operation:
Monday – Friday: 9:00 AM – 9:00 PM EST
Closed on Federal Holidays
📧 Email support
For non-urgent inquiries or to send documentation, please email us at:
Business clients: account.support@jiko.com
Retail clients: support@jiko.com
API partners: partner.support@jiko.com
Security reminder: Jiko will never ask for your password, PIN, or full Social Security Number over the phone or in a chat. Always ensure you are communicating through our verified platform or official @jiko.com email addresses.