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My transactions aren't showing up

Jessika Raisor avatar
Written by Jessika Raisor
Updated over 3 months ago

In order to get your debt streak rings up and running, you'll need to first link your credit cards, other account types are not tracked in Debbie.

To track your savings, you will need a savings account connected.

How to connect your accounts:

  1. Head over to the profile screen and pull up your Linked Accounts page.

  2. Choose the 'Link a New Institution'. button

  3. You'll be prompted to enter your login credentials for this financial institution.

Account Link in Steps.png

Your accounts need to be listed under My Accounts and not under Credit Report

Once they are linked, it can take up to 24-48 hours for your transactions to start showing up!

Troubleshooting

If they still aren't showing up after connecting your accounts try the following:

  1. Check the last updated date under Linked Accounts

    1. If it hasn't been updated in the past 24 hours, disconnect the account and reconnect it.

  2. Confirm you made transactions this month

    1. Debbie works month to month, so any payments or spending on the 31st won't show up the next day on the 1st.

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