How Can I Upload My Lab Results to the Fridays Patient Portal?
Uploading lab results to the Fridays patient portal is a straightforward process that ensures your medical records are easily accessible whenever you need them. Follow the steps below to upload your results or explore alternative methods if you experience any difficulties.
Step-by-Step Guide to Upload Your Lab Results
Log in to the Fridays platform: Visit Fridays Portal and log in to your account.
Access the Labs section: Navigate to your profile in the sidebar (click your name), and select the 'Labs' button.
Initiate the upload process: On the Labs screen, click 'Upload lab test.' A pop-up window will appear for you to select your file.
Choose the file: Locate the file containing your lab results on your computer or device.
Upload: After selecting the file, click 'Upload' to submit your results securely.
Alternative Upload Method: Email Support
Fax
If you prefer faxing your documents, you can send them to Fridays at the following number:
Fax: (515) 808-7146
Please ensure you include all pages of the lab report and verify that the fax went through successfully.
If you face difficulties uploading your lab results directly to the portal, you can email them to the Fridays support team for assistance. The details are as follows:Email Address: support@joinfridays.comAttach your lab results in PDF format, and the support team will manually upload them to your profile.
Requirements for Uploading Lab Results
To ensure a smooth upload process, make sure your lab results meet the following requirements:
Submit the results in PDF format if possible.
Ensure the document includes your full name, date of birth, and date of collection.
Include the lab facility name (if applicable) and detailed test results.
Special Scenarios
For users submitting results from military clinics, ensure the document contains the required details, including patient name, date of birth, and test results, even if the lab facility name is unavailable.
Required Tests
Comprehensive Metabolic Panel (CMP)
Lipid Panel
Thyroid-Stimulating Hormone (TSH)
Hemoglobin A1C (HgbA1C)
Common Troubleshooting Tips
If your file fails to upload, consider these common solutions:
File Size Issues: Compress the PDF file or split it into smaller parts if it exceeds the upload size limit.
Incorrect File Format: Ensure the file is in PDF format and contains all the required information.
Portal Errors: Clear your browser’s cache or try accessing the portal using a different device or browser.
For further assistance, contact the Fridays support team through the portal or via email.
Frequently Asked Questions
Can I submit my results directly within a chat?
Yes! You can attach your lab results in this chat if chatting with support or reply to a support email message with the documents attached. The support team will upload them for you.
What happens after I submit my lab results?
Once submitted, your results will be reviewed and added to your patient profile. Completing lab submissions promptly ensures they are available for your provider during your next appointment.