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How can I ensure language support during my medical appointments with Fridays?

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Ensuring Language Support During Your Medical Appointments

Fridays is committed to providing care in your preferred language. If your portal is set to Spanish, you’ll automatically be matched with Spanish-speaking providers and coaches when available.

How Language Support Works

Fridays offers two types of language support:

  1. Automatic Matching With Spanish-Speaking Providers
    If your patient portal is set to Spanish, we’ll do our best to match you with a provider or coach who speaks Spanish.

  2. Interpreter Services
    If your preferred provider doesn’t speak your language, we can arrange for a professional interpreter to join your video appointment.


Make Sure Your Portal Is Set to Spanish

Ensure that your Fridays Patient Portal is set to your preferred language. Follow these expanded steps to manually confirm or change your settings:

  1. Access the Sidebar Menu

    • Log in to your Fridays Patient Portal.

    • On the left-hand side, open the sidebar menu and locate your profile name or "Profile."

  2. Locate the Language Toggle

    • In the profile section, find the "EN/ES" toggle button.

    • This button is usually in the upper-right corner of the profile page or a visible area within the menu options.

  3. Switch the Language

    • Click the toggle to switch from "EN" (English) to "ES" (Spanish). When completed, the portal interface will automatically update to Spanish.


Requesting Additional Language Support

If needed, you can still request an interpreter:

  • Let us know your preferred language when scheduling your appointment.

  • We’ll work to arrange a suitable time and provide interpreter access during your consultation.For additional questions or assistance, reach out to Fridays' support team at any time. We’re here to ensure your experience is as seamless and supportive as possible!

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