How can I schedule or reschedule my appointment on Fridays through the patient portal?
Booking your appointment on Fridays is a seamless and straightforward process through the patient portal. This guide includes detailed instructions to ensure a smooth scheduling experience. Additionally, Fridays program participants can benefit from features like regular virtual check-ins, assistance with insurance coverage, and medication prescription and renewal services, all designed to streamline healthcare management.
Steps to Schedule Your Appointment
Log in to Your Patient Portal: - Visit the reliable login page for Fridays at https://app.joinfridays.com/login.
Access the Consultations Section: - After logging in, navigate to the "Consultations" tab on the sidebar menu.
Initiate a New Consultation: - Click "New Consultation" and select "Video Consultation" if that's your choice.
Provide Your Necessary Information: - Share details such as the purpose of your consultation and answer additional prompts to help your provider prepare.
Select a Time Slot and Provider: - Opt for the earliest available time slots for maximized scheduling options. You may also specify a preferred provider.
Confirm Your Appointment: - Check all details carefully and confirm your booking to finalize. For better availability, consider using the "earliest available" option while scheduling. It expands the range of available time slots significantly, offering more flexibility.
Steps to Reschedule Your Appointment
Log in to your Fridays user portal.
Locate your scheduled appointment by navigating to the "Consultations" or "Appointments" section on the sidebar.
Click on the three-dot menu next to your appointment, and select the "Reschedule" option.
Provide your preferences for a new date and time based on your availability.
Confirm your selection, and a new appointment will be scheduled depending on current availability.
Common Scenarios and Additional Support
Troubleshooting Booking Issues
If you have difficulty during the booking process, Fridays Support is available to troubleshoot any issues you may encounter.
Missed Appointments
If you missed your appointment and need to reschedule, click the three dots on your appointment card in the patient portal and select reschedule.
If you missed your previously scheduled appointment, you may also follow these steps:
Access the portal and navigate to the "Consultations" section.
Use the "Reschedule" button or select "New Consultation" to start over.
Provide availability details, and Fridays will attempt to align your preferences with the current schedule.
Indicate if you need an appointment urgently by selecting "As Soon As Possible" for greater availability.
For times when the rescheduling option in the portal isn't available
If you don’t see a reschedule option in the portal, Fridays Support can help. Provide them with your preferred date and time, and they will assist in finalizing your booking based on availability.
Alternatively, if you require a new appointment immediately, you can:
Log in to the portal and choose the "New Consultation" option.
Enable the "As Soon As Possible" scheduling option for the earliest available slots.
Specify provider preferences if applicable, and confirm the suggested schedule.
Share your preferences for date, time, and time zone for manual adjustments.
Additional Tips
Always review your new appointment details before confirming.
Communicate your exact preferences and time zone to ensure better alignment with provider availability.
Fridays will strive to accommodate your needs, but may suggest alternative schedules based on provider availability
Log in frequently to check for newly opened time slots for the best appointment availability.
Navigating Medication Follow-Up Appointments
If you're managing a medication treatment plan, a follow-up is generally not required before the third dose. Afterward, you can request a "Medication Request or Follow-up" appointment to provide updated treatment information. Additional consultations may be scheduled as needed based on your provider's assessment.
Fridays Program Benefits for Scheduling
Fridays program participants enjoy exclusive scheduling perks like regular virtual check-ins with clinicians, insurance navigation assistance, and medication prescription services, tailored to their healthcare needs.