How can I schedule or reschedule my appointment on Fridays through the patient portal?
Scheduling your appointment on Fridays is a straightforward process using the patient portal. This guide provides step-by-step instructions to help you efficiently manage your scheduling needs.
Steps to Schedule Your Appointment
Access the Patient Portal: - Log in to your Fridays patient portal by visiting https://app.joinfridays.com/home.
Navigate to Consultations: - After logging in, locate the "Consultations" tab on the sidebar menu.
Select New Consultation: - Click on "New Consultation" and choose the option for a video consultation if applicable.
Provide Necessary Details: - Answer any brief questions that may appear. These questions are designed to help your provider understand your needs better.
Choose a Time Slot and Provider: - Select the earliest available time slot for the broadest scheduling options.- If you have a preference for a specific provider, you can select that during this step.
Confirm Your Appointment: - Review the details and confirm your new appointment.
Steps to Reschedule Your Appointment
Log in to your Fridays user portal.
Locate your scheduled appointment by navigating to the "Consultations" or "Appointments" section on the sidebar.
Click on the three-dot menu next to your appointment, and select the "Reschedule" option.
Provide your preferences for a new date and time based on your availability.
Confirm your selection, and a new appointment will be scheduled depending on current availability.
Common Scenarios and Additional Support
Missed Appointments
If you missed your appointment and need to reschedule, click the three dots on your appointment card in the patient portal and select reschedule.
If you missed your previously scheduled appointment, you may also follow these steps:
Access the portal and navigate to the "Consultations" section.
Use the "Reschedule" button or select "New Consultation" to start over.
Provide availability details, and Fridays will attempt to align your preferences with the current schedule.
Indicate if you need an appointment urgently by selecting "As Soon As Possible" for greater availability.
For times when the rescheduling option in the portal isn't available
If you don’t see a reschedule option in the portal, Fridays Support can help. Provide them with your preferred date and time, and they will assist in finalizing your booking based on availability.
Alternatively, if you require a new appointment immediately, you can:
Log in to the portal and choose the "New Consultation" option.
Enable the "As Soon As Possible" scheduling option for the earliest available slots.
Specify provider preferences if applicable, and confirm the suggested schedule.
Share your preferences for date, time, and time zone for manual adjustments.
Related Content
Request New Medication: Visit the "My Meds" section of your patient portal for medication-related questions.
Support for Language Preferences: You can request providers who speak specific languages, but availability cannot be guaranteed.
Conclusion
With these steps, you can easily reschedule your appointments through the Fridays patient portal. For additional assistance, contact Fridays Support to accommodate special scheduling or provider preferences.
Additional Tips
Always review your new appointment details before confirming.
Communicate your exact preferences and time zone to ensure better alignment with provider availability.
Fridays will strive to accommodate your needs but may suggest alternative schedules based on provider availability.