Yes — property managers or other third parties can be added to your HOA account, but we require written authorization from the owner before making any changes.
This helps protect owner information and ensures we are only sharing account details with authorized individuals.
How to add a property manager:
The unit owner must contact us directly
The request must be submitted in writing (email is sufficient)
The owner should include:
The property manager’s name
Company name (if applicable)
Email address and phone number
Confirmation that we are authorized to communicate with them regarding the unit (please specify whether they are authorized for billing, maintenance, HOA notices, general issues, or all of the above)
Important Notes:
We are not able to add or communicate with a property manager based solely on a request from the manager
Authorization must come directly from the owner on file
Once added, the property manager may receive communications and coordinate on behalf of the owner as authorized
This process is in place to protect your account and ensure your information is only shared with authorized parties.
If you have any questions or need help adding a contact, please reach out to our team.