If you’re trying to set up your physical mail address in Kintsugi Mail but keep getting redirected to Stable (where you already have an account), here’s what to do:
Step-by-step fix:
Log out of your existing Stable account
Return to Kintsugi and go to “Configuration” tab
Select “Kintsugi Mail” from the menu.
Click “Setup” under the Physical Mail Address section
This will guide you to create a new Stable account—specifically for you Kintsugi tax documents.
💡 This second Stable account is separate from your personal one and is only used for Kintsugi-related mail.
Why is this necessary?
We strongly advise that you use Kintsugi Mail, the official virtual mailbox designed for tax-related matters. Creating a separate account for your tax communications not only ensures proper setup but also helps maintain organization by keeping your personal and business mail separate.