Kiwi Return Saver is a simple yet powerful Shopify app that helps you reduce returns and protect your profit margins by offering a discount to customers who agree to waive their right to return the item they're purchasing.
Instead of absorbing the cost of a return (often $10–$20 in shipping, restocking, and processing), you give the customer a one-time reward in exchange for waiving their right to return. You keep the sale. The customer gets a deal. Everyone wins. And best of all, Kiwi Return Saver costs very little, especially when compared to the steep expenses of handling returns, making it a no-brainer for profit-focused merchants.
Why Use Kiwi Return Saver?
Lower Your Return Costs
Recover lost margin from non-returnable orders.
Reduce Risky Purchases
Target high-return products like sale items, accessories, or final sale items.
Prevent Return Abuse
Eliminate cases where customers buy with the intention of returning.
Stay Transparent
The waiver is displayed and opt-in only, keeping you compliant and customer-friendly.
How It Works
Create a Waiver Campaign
Choose the reward (e.g., $5 off or a 10% discount).
Apply it to Products
Select which products you want the waiver to appear on.
Customer Opts in on Product Page or Cart
The waiver is shown on the product page and in the cart. If the customer opts-in, they receive the incentive and agree to waive their return rights.
You Keep the Revenue
No return = no lost revenue. Savings go directly back to your bottom line.
Kiwi Return Saver is ideal for apparel, accessories, or any store looking to reduce costly, unnecessary returns.
Ready to get started? Check out the Complete Guide: How to Create a Kiwi Return Saver Campaign or contact our support team for assistance.