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1) Article ID 13959637
Title: Fix Size Chart Disappearing After Variant or Swatch Selection
Best Insert Location (PUBLIC): After Quick diagnosis and before Step 1: Enable Reinject (around lines 3-13 in local numbered extract).
Local anchor file: Hannah Deflection/article_13959637_numbered.txt
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Quick Visibility Check (Before Deep Troubleshooting)
Sometimes the size chart is present but appears "missing" because the text or icon color blends into your theme background.
Try this first:
Open a product page where the chart is missing.
Temporarily switch the chart text/icon to a high-contrast color.
Refresh and check again on desktop and mobile.
If the chart appears after this change:
The issue is visual styling, not placement/injection.
Keep your placement settings and finalize readable color settings.
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Internal Check: False "Missing Chart" Case
Before running full variant/swatch troubleshooting, rule out visual contrast failure:
Chart exists in DOM but text/icon color blends with background.
Confirm by applying temporary high-contrast style.
If confirmed:
Classify as style/visibility issue.
Avoid unnecessary selector changes.
Proceed with style fix guidance.
2) Article ID 13256403
Title: Advanced: Variant App DOM Behavior (Swatch King & Similar Apps)
Best Insert Location (PUBLIC): Immediately after the opening paragraph (scope sentence) and before Why variant apps cause placement instability (around lines 1-3).
Local anchor file: Hannah Deflection/article_13256403_numbered.txt
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When to Use This Article
Use this guide only if you already completed the standard troubleshooting flow and your chart still disappears or moves after variant selection.
Start here first for most issues: Fix Size Chart Disappearing After Variant or Swatch Selection
This article is for advanced cases involving:
Variant app re-render behavior
Dynamic containers
Stability-focused placement decisions
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Internal Scope Boundary
Do not use this as first response for generic "chart missing" tickets.
Use this only when:
Canonical troubleshooting is completed, and
Issue persists under variant/swatch re-render behavior.
Intent fit:
Advanced DOM lifecycle debugging
App-specific edge behavior
3) Article ID 13256240
Title: Kiwi Size Chart Placement & Injection Troubleshooting
Best Insert Location (PUBLIC): After Step 5: Handle Multiple Variants and before Common Placement Options (around line 86).
Local anchor file: Hannah Deflection/article_13256240_numbered.txt
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Placement Validation Checklist
After each selector or placement change, verify immediately:
Placement check: The chart appears in the intended location on one product.
Variant check: The chart remains visible when changing variants.
Device check: The chart is visible on both desktop and mobile.
If one check fails:
Return to the previous stable selector.
Move the chart to a more stable parent container.
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Internal Execution Checkpoints
Use this sequence in chat when merchant is editing selectors:
Step completed?
Expected visual result reached?
If not, branch immediately (do not continue same path).
Branch logic:
Fails on variant switch - dynamic container targeting
Fails on mobile only - CSS visibility/contrast check
Fails on first render - selector anchor instability
4) Article ID 13959483
Title: How to Match Size Charts with Products in Kiwi Size Chart & Recommender
Best Insert Location (PUBLIC): After How matching logic works: Match ANY vs Match ALL and before Match charts by product (around lines 16-27).
Local anchor file: Hannah Deflection/article_13959483_numbered.txt
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Why Matching May Not Work as Expected
If the wrong size chart appears:
Review chart priority settings and remove overlapping broad rules.
If your chart looks correct in Kiwi but not on the storefront:
Confirm Kiwi app embed/theme extension is enabled on your active theme.
Recheck the product template where the chart should appear.
If only some products in a group show the chart:
Check tag/type/vendor values for spelling and consistency.
If you use Match ALL, confirm each product meets every condition.
If the chart appears on too many products:
Review broad Match ANY rules and tighten conditions.
Use Match ALL for stricter filtering.
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Internal Diagnostic Shortcuts
Merchant symptom - likely first check:
Wrong chart shown - priority + overlapping ANY
Chart in app, not storefront - app embed + active template
Partial group coverage - inconsistent tag/type/vendor values
Chart too broad - ANY overmatching, tighten or move to ALL
5) Article ID 10290921
Title: Understanding Product Matching Conditions
Best Insert Location (PUBLIC top block): Immediately after the first paragraph and before Setting Up Matching Conditions (around lines 1-5).
Best Insert Location (PUBLIC troubleshooting note): After Tips for Managing Multiple Size Charts and before final closing paragraph (around lines 54-58).
Local anchor file: Hannah Deflection/article_10290921_numbered.txt
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Scope of This Article
This article explains matching concepts (ANY/ALL, condition types, priority behavior).
If you are actively troubleshooting a chart visibility issue, use: How to Match Size Charts with Products in Kiwi Size Chart & Recommender.
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Troubleshooting Note
If your matching rules look correct but the chart still does not show:
Verify app embed/theme extension in the active theme.
Test one expected product and one non-matching product.
Confirm priority settings when multiple charts can match.
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Internal Usage Rule
Use this article for concept clarification only. Do not run full troubleshooting from this page.
If merchant is in active failure state:
Route to workflow article (13959483).
Keep this as a supporting reference only.
Optional formatting standard (all public articles)
Use this heading sequence for consistency:
Quick check
What to verify
If this did not work
When to contact support