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Why is it asking my customers about rise or bra size?

Why the rise and bra size questions appear in the recommender, how to remove them, and what rise does and does not affect.

Both questions are controlled by the product category, not by a setting you toggle directly.

Bra size

Bra size is asked when the shopper selects female and the category covers the upper body. This includes shirts, blazers, jackets, dresses, swimsuits, wetsuits and bras. It feeds the body estimate used to generate the size recommendation.

A jumpsuit is treated as a bottom, so it does not trigger the bra size question.

Rise

Rise is asked for bottoms — other than briefs — when a length measurement is linked to the size chart. Rise changes where the waistband sits, and therefore which part of the body the waist column should be compared against.

To remove the rise question

Set an intended rise on the size recommender. This is usually the better setup — you know the rise of your garment and the shopper is guessing at it.

What rise does not do

Rise adjusts the garment length comparison only. It does not change how the waist is matched. If waist recommendations are coming out wrong on low or high rise bottoms, rise is not the setting that will fix it — adjust the waist ease instead.

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