Size Recommender
15 articles
- Common Errors When Setting Up a Size Recommender and How To Fix ThemOverview of the most common setup errors in Kiwi’s Ultimate-plan size recommender and where to find the step-by-step fixes for each issue.
- The size recommender isn't showing on my product pageHow to diagnose why the size recommender is completely absent from your product page — covering plan requirements, setup warnings, placement, and chart matching.
- The recommender says it can't find a sizeWhy the size recommender returns no result for some or all shoppers, and how to fix it — covering stretch, measurement linking, cut oversize, and chart coverage.
- The fit preference question disappearedWhy shoppers can no longer choose slim, regular or loose fit — four causes including custom ease, hide fit preference, intended fit, and product category.
- Why is it asking my customers about rise or bra size?Why the rise and bra size questions appear in the recommender, how to remove them, and what rise does and does not affect.
- How to understand the fit bar and the percentagesHow to interpret the result screen — what the fit bar colours mean, why a single bar shows the tightest measurement, what the percentages represent, and when shoulder and length…
- Turning off the age questionWhen it makes sense to disable the age question in the Advanced size recommender, when to keep it, and how the age group setting on product information affects results.
- The add to cart button isn't appearing on the resultWhy the add to cart button doesn't appear on the recommender result even when enabled — covering the three conditions that must all be true for it to show.
- The recommender behaves differently in preview and on my live storeWhy the recommender result in the admin preview differs from what shoppers see on the live store — covering unsaved settings, cached answers, and product differences.
- How to Fix Missing Recommender Slider Colors in the Kiwi App?Steps to restore the missing color slider in the Kiwi app.
- How to Fix the 'We Noticed Some Issues with the Recommender Setup' Error in KiwiSolving the 'We Noticed Some Issues with the Recommender Setup' error in Kiwi
- How to Fix the 'Recommender Issue: Selected Measurements Need Clothing Measurement Linking' ErrorSolving the 'Recommender Issue' error by linking clothing measurements in the app.
- How to Fix the 'Recommender Issue: Please Set the Unit for Selected Measurement' ErrorSolving the 'Set Unit for Selected Measurement' error in the recommender feature.
- How to Enable the Add to Cart Button in the Size RecommenderActivating the 'Add to Cart' button in your store's Size Recommender.
- Range Errors in Recommender: Use Hyphens, Not DashesFix range errors in Recommender by using hyphens instead of dashes.