We know it's frustrating when you complete a task but don't receive your reward on time. That's why we've made it easier than ever to report missing rewards directly from the app!
What's New?
When you view an offer and notice a reward is missing, you'll now see an "Apply for Missing Rewards" button right on the "Before You Start" page.
How It Works
Go to the offer where you're missing a reward
Tap "Apply for Missing Rewards"
Fill out the simple form with:
Date you completed the task
Your Player ID (if applicable)
Screenshots (up to 5 images, 10MB each)
Brief explanation of what happened
Submit and our team will investigate
You can find the “Apply for Missing Rewards” button in the “Before You Start” modal on the offer details page, available on both our mobile and web apps.
An example form page for applying missing rewards on Rock N' Cash offer
Important Notes
You can only submit one inquiry per offer/task combination
Once you've submitted a form, the button will be disabled to prevent duplicate tickets
Our support team will review your submission and get back to you as soon as possible
No more hunting through menus or sending emails. Report missing rewards in just a few taps! 💪
Have questions? Contact us at support@klinkfinance.com