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How to update your bank details

As a customer

H
Written by Harry Dhebar
Updated over 2 weeks ago

What Documentation is Required to Update Payment Details?

As a customer, to update/change your bank details, please provide one of the following to the Kody customer account/support team.

  • Bank statements

  • Deposit tickets, deposit forms, or account agreements that are signed or stamped by the bank

  • Screenshots of the online banking environment

  • Letters from the bank

  • Cheques

The documents above should have the following info and fulfill the requirements:

  • The account holder name - this must match the legal company name provided

  • The bank name and/or the logo of the bank

  • The account number or IBAN

  • A date of issuance that is less than 12 months before verification unless the document is a RIB or cheque.- For bank letters, ensure they include a bank stamp or signature as an authentication measure.

If you have any more queries, please get in touch with the Kody support team.

Make sure you review your proof of bank account thoroughly before submission to confirm all required details are present and accurate.

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