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Denied or Changed Overdraft Application

cancellation – reduction – adjustment – rejection

Why was my overdraft application denied?

There are various reasons why an overdraft application may be declined – for example:

  • your current credit score (SCHUFA)

  • a short account history with Kontist by Shine

  • your previous payment behavior

Why was my existing overdraft reduced or cancelled?

Our partner bank Solaris SE regularly reviews all existing overdraft agreements.
This may result in a reduction or cancellation of your current overdraft. If that happens, you'll be notified in advance via email.

What happens if my account is overdrawn when the overdraft is cancelled?

If your account is overdrawn at the time of cancellation, you’ll have 14 days to settle the outstanding amount in full.
If the amount is not paid on time, Solaris SE will initiate a debt collection process.

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