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Why can't add loyality card to my account?
Why can't add loyality card to my account?
Updated over a week ago

For the card to be linked to your "LastMile" account, it must be registered in the "IKI" store network database.

If you have purchased a new card or changed your card, it can only be added to your account after 14 working days from the date of purchase or change. (Data processing may take up to 14 working days.)

If you have not used the card in stores for more than 1 (one) year, it becomes invalid and cannot be added to the "LastMile" account.

There is no option to add "SENJORŲ" and "MYLIMIAUSIA" cards to the "LastMile" account.

You can also create an IKI loyalty card by logging into the IKI.LT mobile application.

If you don't find the answer you need, you can contact the "LastMile" customer service team by phone at +370 5 214 2094, by email at support@lastmile.lt, or via the "LiveChat" platform.

Customer service working hours: Monday to Sunday from 08:00 AM to 10:00 PM.

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