The „IKI“ loyalty card can be added to your „LastMile“ account only if it is registered in the „IKI“ retail network database.
If the card is newly issued or replaced, it can be added to your account only after 14 working days from the date of issuance or replacement, as the data is processed within up to 14 working days.
If the card has not been used in „IKI“ stores for more than 1 year, it becomes inactive and can no longer be added to the „LastMile“ account.
„SENJORŲ“ and „MYLIMIAUSIA“ cards cannot be added to the „LastMile“ account.
Please also note that the „IKI Loyalty“ card must be a new version – 8 digits. Other types of cards cannot be added.
If you cannot find the answer you are looking for, you can contact the „LastMile“ customer support team via email at support@lastmile.lt or through the ,,LiveChat'' platform.
Customer support is available daily (Mon–Sun) from 08:00 to 22:00.