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How can I make a complaint?
How can I make a complaint?

We take complaints very seriously and will prioritise a resolution, every time.

Alex avatar
Written by Alex
Updated over a week ago

We have made it easier than ever to get the right support you need, every time. To lodge a complaint, all you need to do is access the Messages tab and send us a message. By following the prompts through the Make a complaint option, we can route your request quickly to the right team and help you efficiently and professionally.

All complaints are taken extremely seriously and we will do our best to resolve your issue urgently.

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