Non-compliance on leads or in CRMs could potentially cost your agency tens or hundreds of thousands of dollars. Schedule occasional check-ins with new AOs and agents to educate them on the risks and emphasize the importance of compliance, including registering their phone numbers (guide here).
While Quility Leads Marketplace is 100% compliant and stays up to date on TCPA/FCC policies, many external vendors don’t. Plus, if they are international or small businesses, any lawsuits may target your business for their mistakes, as a party that benefitted from the non-compliance. Create a checklist for external vendors and make sure your agents and AOs are not making decisions to buy from external lead vendors on their own. To be completely safe, recommend buying only from Quility Leads Marketplace.