We understand that life can get busy, and sometimes cancellations slip through the cracks. If you forgot to cancel your free trial or subscription on time, we’re here to help! While refunds are not guaranteed, we encourage you to reach out to our team to discuss your situation, and we’ll do our best to assist you.
How to Request a Refund
To request a refund or inquire about your subscription, you can:
Contact Our Support Team
Use the chat icon in the app or on our website to connect with a support representative. We’ll review your case and provide assistance as quickly as possible.
Book a Call
Schedule a call with one of our Customer Success experts to discuss your situation in detail:
Tony, Customer Success Lead: Book a Call
Paula, Customer Success & Support Manager: Book a Call
What to Expect
When you reach out to us, we’ll review your account activity, including the timing of your subscription or trial cancellation, and assess your refund eligibility. Please note that refunds are evaluated on a case-by-case basis, and while we strive to be understanding, certain conditions may apply based on our policies.
We’re here to ensure you have the best experience with Lebesgue. If you have further questions or need assistance, don’t hesitate to contact us. We’re happy to help!
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