If you no longer need your Lebesgue subscription, you can cancel it at any time. The cancellation process depends on whether you are using Shopify, WooCommerce, or a standalone (non-eCommerce) account. Follow the steps below to downgrade to the Free plan and complete the cancellation.
Step 1: Downgrade to the Free Plan in Lebesgue
Log into the App
Start by logging into your Lebesgue account.
Go to Settings
Click on the Settings icon at the very bottom of the dark blue sidebar.
Open the Pricing Section
In the expanded sidebar, click on "Pricing".
Select the Free Plan
Scroll to the Free Plan option and click "Change Plan" to downgrade.
If you're using Lebesgue as a standalone app (without Shopify/WooCommerce), this step completes your cancellation—no further action is needed.
Step 2: Uninstall Lebesgue from Shopify or WooCommerce
For users who installed Lebesgue via Shopify or WooCommerce, you must also uninstall the app from your store to stop any future charges.
For Shopify Users:
Open your Shopify Admin Panel.
Go to Apps > Find Lebesgue.
Click Uninstall App and confirm.
For WooCommerce Users:
Open your WordPress Dashboard.
Go to Plugins > Find Lebesgue.
Click Deactivate, then Delete the plugin.
Need Help?
If you have any questions about data privacy or how your data is being used, feel free to reach out:
Chat with Us: Use the chat icon in the app or on our website to get support.
Schedule a Call: Speak directly with our Customer Success team for personalized guidance:
We're happy to assist and ensure everything is processed correctly.