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How to create a new case

Learn how new cases are currently created for CaseMatters and where to find information about planned future functionality.

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Written by Huzayfah Patel

📌 Note: In the current release of CaseMatters, you cannot create a new case directly in the product. New cases must be created in Proclaim.

Understand How to Create a New Case

If you need to create a new case, create it in Proclaim. Creating a new case directly in CaseMatters is not available in the current release.

View Upcoming Launch Features

If you want to see information about upcoming functionality, including future case creation capability, open the launch features guide.

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