This article explains how to create and download audit logs as CSV files.
Requirements
Access rights
IT Admin
Creating an Audit Log
1. Go to [Admin settings] → [Audit Logs]
2. Turn on [Allow export] at the top right, then click [Create audit log]
3. Set the following fields, then click [Create CSV]
Field | Description | Input |
Log type(*) | Choose one of the following:
| Required |
Title | Enter a name for the CSV file | Required |
Target period | Select the time period to export | Required |
Target user | To export logs for a specific user, search by keyword and select the user | Optional |
(*) For details about log types, see How to Use Audit Logs.
The audit log will appear at the top of the list.
For details about what you can see in the list, see Understanding the Audit Log Screen.
💡Info:
You can export up to 1,000,000 rows when creating an audit log (CSV Export).
Troubleshooting:
Export failed (limit exceeded)
If you are trying to export more than 1,000,000 rows at once, the export will not process. You will know this has happened if both of the following apply:
The status shows “Failed.”
You see this error on the detail screen: “The export could not be created because the number of records exceeded the limit. Please narrow down the target period or target user and try again.”
How to fix it: Split the date range and export the data in multiple batches.
Downloading an audit log (CSV)
1. Go to [Admin settings] → [Audit logs].
2. Click the [Download] icon next to the audit log you created.
The audit log CSV file will be downloaded.
For the CSV status and download expiration, see Understanding the Audit Log Screen.
For details about what’s included in the CSV file, see How to Use Audit Logs.
⚠️ Notes:
Audit logs are available to download for up to 14 days after they are created.
Once the download period expires, you won’t be able to download the audit log again. Create it again if needed.
Deleting an Audit Log
Click [...] next to the audit log, then click [Delete]
⚠️ Note:
Deleted audit logs cannot be restored.
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