If you have an order you find that you won't be able to complete by the time it will be late, you may wish to request the customer grant you an extension.
If the customer does not reply within 3 days, the extension request will automatically be accepted.
You can request an extension on an order up to 3 times.
Watch this video to learn more on how to request an extension on an order:
For help or questions, please click on the purple chat icon on the lower right side of your screen, then "Customer Support" or contact help@legiit.com