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Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

Nick Lee avatar
Written by Nick Lee
Updated over a week ago

Welcome to the FAQ section of Leonardo.Ai!

You can find answers to common questions about our AI platform here. This section is useful for both new and seasoned users, enhancing your understanding of the Leonardo platform and its creative potential.

If you cannot find answers here jump into Discord, or use the Intercom chat bubble.

What is Leonardo.Ai?

At Leonardo.Ai, we're developing a comprehensive content production suite that integrates various generative AI technologies into a single, production-ready platform.

Our aim is to augment the creative process and speed up creative workflows, and progressively build advanced generative Ai tools, models, pipelines, and processes that easily fit into various content production systems

Who owns the content generated using Leonardo.Ai?

As per our Terms of Service, you retain ownership of all inputs you provide to the services. Furthermore, Leonardo.Ai assigns to you all rights, titles, and interests in the outputs generated and returned by the services based on your input. As a Leonardo.Ai platform user, this means you own all content you generate using the platform. For more details, please refer to the Terms of Service.

Will I still own the content generated using Leonardo.Ai if I switch from paid to free?

As per our Terms of Service, assets you generated privately while you were a paid user remains to be yours.

Can I use the images I generate on the platform for commercial purposes?

Yes, you can use the images you generate on the platform for commercial purposes. This applies for free users too. Read more here.

Can I control who can see my generated images?

Paid subscribers on premium plans have access to the 'Public Images' toggle, allowing control over the visibility of generated images. When set to OFF, images are private and only visible to you. When ON, images become public and visible to all Leonardo users. Read more here.

Can I generate private images?

Yes, you can generate images privately when you are on any of the paid plans. Private image generation is exclusive to paid members. To enable this feature:

  1. Subscribe to a paid plan at

  2. Turn the 'Public Images' toggle OFF to access private image generation. This toggle is located on the left sidebar of the AI image generation page.

Can I delete my generated images or models?

Yes, you can delete your generated images or models. However, if a public model you've trained becomes popular, it may be promoted to permanent status on the website. In this case, the model won't count towards your Model Allowance and you won't be able to delete it. To prevent this, consider keeping your models private.

Will my content be kept private or can it be used by Leonardo.Ai or other users?

As per our Terms of Service, you can generate privately using any of the paid subscription plans. Private images cannot be accessed or used by others. Leonardo.Ai do not have the right to use your private images.

For public images, Leonardo.Ai has the right to use, copy, reproduce, adapt, modify, publish, transmit, create derivative works from, display, perform, sublicense, and distribute your text prompts, images, and any generated assets. This license enables Leonardo.Ai to share these assets publicly and use them for service improvement and promotion.

How to access Leonardo.Ai?

To gain access to the Leonardo.Ai app, follow these steps:

  1. Click Create an account and sign up using SSO or email (Google SSO recommended).

  2. Login via

What are the username requirements for Leonardo.Ai?

Usernames must adhere to the following criteria:

  • Minimum of 4 characters

  • Maximum of 15 characters

  • No special characters (underscore '_' allowed), spaces, or duplicate usernames

Using Leonardo.Ai on mobile

Leonardo.Ai is available for Apple mobile devices via the iOS app with Android coming soon. We recommend that Android users access our platform via a desktop PC or Mac for the best experience.

  • Download the iOS app here

  • Android app is coming soon

Can I change the language on Leonardo?

At this moment, Leonardo's interface and functionalities are optimized for English to leverage the capabilities of our AI image generation models fully. While we do not offer multi-language support right now, it's something we might consider adding down the line. Thank you for your patience and understanding

Can I change the email address on my Leonardo account?

Unfortunately it is not possible to change the email address on your Leonardo account, please take care to use the correct email address when creating your account.

How does Content Moderation work at Leonardo.Ai?

We take the safety of our community very seriously, which is why Leonardo.Ai implements robust content moderation practices.

Our system includes two key levels of moderation: prompt-level and generation/output-level filtering. At the prompt level, certain combinations of words may activate filters to prevent inappropriate content generation. For outputs, any generation that might contain Not Safe For Work (NSFW) content is automatically flagged, allowing users to click to reveal if desired. You can enable (or disable) showing these image generations in your feeds by default by navigating to the Profile section in Settings (18+ required).

We're constantly refining our filters to strike the perfect balance between being overly cautious and too permissive, ensuring a safe and enjoyable experience for all users.

How does Not Safe For Work (NSFW) Content Moderation differ between free and paid accounts?

The differences in Not Safe For Work (NSFW) content moderation for free and paid accounts are currently difficult to qualify. We are always updating our NSFW content moderation to make sure that the platform is safe for all. The only way to check is to use the lowest tiered paid subscription to verify for your particular use case and prompts.

When on a free account, you may get the message "Free users are subject to stricter filtering. As such your prompt has been blocked as it may result in inappropriate content. You may modify your prompt and try again or upgrade to a paid account." We recommend avoiding prompts that may lead to depictions of pornography, violence, etc. as listed in the Limitations of Use in our Terms of Service.

How to access the Leonardo.Ai community and social channels?

To gain access the Leonardo.Ai community and social channels, follow these steps:

  1. Join the Discord server here

  2. Join the Facebook community here

  3. Subscribe to the YouTube community channel here

  4. Follow the official Twitter here

  5. Join the Reddit community here

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