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Teams FAQ

Frequently Asked Questions for Teams plan

Nick Lee avatar
Written by Nick Lee
Updated over a week ago

Welcome to the FAQ section of Leonardo Teams!

Here, you'll find answers to common questions about our collaborative AI platform. This guide is designed to assist both new and experienced team members, helping you navigate and maximize the potential of Leonardo Teams for your creative projects.

What is Leonardo for Teams?

Leonardo for Teams is an AI-powered creative suite designed to fuel creative collaboration, streamline workflows, and protect intellectual property for teams working together on projects.

Why should I use Leonardo for Teams?

Leonardo.Ai for teams has many benefits. Here’s some of the reasons why you should consider using Leonardo.Ai for Teams:

  • Foster seamless collaboration among team members

  • Streamline creative workflows from concept to completion

  • Enhance productivity with AI-driven solutions

  • Protect your intellectual property with custom controls

  • Manage your team efficiently with built-in team management tools

How do I create a team in Leonardo.Ai?

Starting a Leonardo.Ai team is easy. You can setup a new team directly from your profile’s dropdown menu by selecting ‘Start a new team’ or through the subscription page, which offers a Teams subscription option. During the setup, you’ll be guided to choose a team name, decide on the number of user seats, and complete the payment. Once payment is successful, you’ll have access to ‘Team Management’ within your settings, where you can add team members’ emails and set roles, streamlining your team’s creative collaboration.

What is the difference between Premium Plans and Leonardo for Teams?

Leonardo.Ai’s Premium Plans are designed for individuals, offering advanced features for solo creative work in an AI-first platform. Leonardo for Teams brings these features into a collaborative space, with added team management, shared workflows, and IP protection tailored for business needs.

What types of businesses use Leonardo for Teams?

Businesses across all sectors— from startups crafting their first logo to global corporations revamping their brand presence — find value in Leonardo.Ai for Teams. Our platform scales to support creative projects of any size, with any team.

How does the billing work when I add new members to my team?

Our billing adjusts as your team grows. You’re charged for new members only when they accept an invitation, and billing updates at your next cycle—monthly or annually—to reflect any changes.

What if someone joins my team after an invoice is finalized?

New team members added shortly after billing will be included in the next cycle. You only pay for members who accept your invite, and you can review any additions before the next billing period.

I'm paying for a Teams plan subscription but I am not able to access the premium features.

To access your premium Teams features, click on your username in the top left of the Home page, then select your Team from the dropdown.

How do I check if I'm in my Teams environment?

On the Home page, if you are in your Teams environment you will see your Team name in the top left.

What upcoming features can we expect for Leonardo for Teams?

Leonardo for Teams is constantly improving, with a commitment to introducing new features that enhance team collaboration and creative output. Our development is ongoing and user-focused, ensuring that the tools you need for success are always at your fingertips. To get the latest updates and sneak peeks into our future roadmap, we encourage you to sign up for our product update emails. Additionally, our in-product ‘What’s New’ changelog is regularly updated, allowing you to stay up to date with all the fresh developments as soon as they happen.

How do I contact support?

To contact support, please head to your Leonardo.Ai home page and contact support by clicking on the Intercom widget button at the bottom right corner of the page. In this widget, select ‘Ask a question’ and you’ll be able to send us a new message, file bug reports, feature requests or give us any feedback.

Alternatively, feel free to drop us an email anytime at support@leonardo.ai. Our friendly support teams are all ears and ready to help with any questions, feedback, or concerns you might have.

Can I Keep Generations Private Within the Teams Account or Create A Private Collection?

Currently, all generations are shared and viewable across the team. Private generations and collections are not available at this time, but these features are planned for future updates. We appreciate your patience as we work to enhance the collaborative experience on Leonardo for Teams.

What Is the Difference Between the Team Feed and the Personal Feed?

The Team Feed and the Personal Feed serve different purposes within Leonardo for Teams. The Team Feed is a collaborative space where all team members' generations are combined, fostering seamless collaboration and transparency. Here, you can see new creations and contributions from every team member, facilitating a unified workflow.

In contrast, the Personal Feed is accessed by clicking 'Your Generations' in the Team Feed and displays only the generations you have created. This allows you to keep track of your individual work within the team environment, ensuring that your personal contributions are easily accessible and organized.

What Are the Privacy and Confidentiality Policies for Teams?

Leonardo for Teams prioritizes the privacy and confidentiality of your projects. We implement strict data protection measures, including encryption and secure access controls, to safeguard your content. Only authorized team members can access team projects so that sensitive information remains protected. Our commitment to privacy is designed to foster a secure collaborative environment where your intellectual property is safe.

What Are the Copyright Considerations and Usage Rights?

When using Leonardo for Teams, the copyright of generated content typically belongs to the creator or the team, depending on your internal agreements and policies. Our platform ensures that you retain control over your creations. However, it's important to respect the intellectual property rights of others and use generated content responsibly. We encourage teams to establish clear guidelines and agreements regarding the usage and distribution of generated works to avoid any potential conflicts or misunderstandings.

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