I can't log in or my password reset isn't working. How do I fix it?

First, make sure you are at the app login page and not the marketing website: log in at app.levr.ai rather than levr.ai, since the marketing site will just send you to the homepage. Use the email you onboarded with, and if you request a login code or reset link, check spam and confirm it went to the right inbox before requesting another. If signup or login prompts you for a passkey or face/fingerprint authentication, that is your device or browser offering it, not a Levr requirement, so you can choose the email or password option instead. If you still can't get in or a code went to the wrong email, message the Levr team in the in-app chat and we will get you reset quickly.