This document covers:
01 - Is my data used to train AI models? | 02 - How is my tenant isolated from other MSPs? |
03 - Where does my data live, and how is it encrypted? | 04 - When does Lex tokenize data, ingestion or query time? |
05 - How does Lex avoid hallucinating? | 06 - What about SOC 2, GDPR, and other compliance? |
07 - How do authentication and MFA work? | 08 - How granular are permissions and RBAC? |
09 - Do you log access? Is there an audit trail? | 10 - What PSA and RMM integrations are available? |
11 - How does Lex ground itself in an MSP-specific context? | 12 - How does the IT Glue migration actually work? |
13 - Hudu, Passportal, SharePoint, and other migrations? | 14 - Are document bodies and attachments searchable? |
15 - Does Lex have an API and an MCP server? | 16 - What about uptime, backups, and disaster recovery? |
17 - Can I export my data? Can I leave? | 18 - What are AI Credits and how is usage metered? |
19 - Co-managed clients, branding, and end-user portals? | 20 - How does Lexful model your data, and can I create my own asset types? |
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