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Troubleshooting Steps For Leya AI Website & WebApp Freezing and Crashing
Troubleshooting Steps For Leya AI Website & WebApp Freezing and Crashing

Troubleshooting steps you should attempt if the Leya WebApp is freezing and crashing or any other bugs

Kushal Ghosh avatar
Written by Kushal Ghosh
Updated over 2 months ago

If you are using a browser for Leya AI on a Phone/PC/Laptop:

  1. Update the WebApp app to the latest version

  2. If you are using Leya on your browser, make sure it is updated to the latest version

  3. Check for any toast notifications on the website for updates.

  4. If the issue persists, try using incognito mode.

  5. Clear your browser's cache.

  6. Log out and log back in.

If you are using Leya AI WebApp or Website on Mobile:

  1. Update the WebApp to the latest version.

  2. If you are using Leya on your browser, make sure it is updated to the latest version

  3. Check for any toast notifications for updates on the website

  4. Try using incognito mode in the browser.

  5. Clear the app cache.

  6. Reinstall the WebApp.

Please make sure you use an updated Chrome, Edge, Opera, or Safari version.

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