Don’t worry help is always close by. Whether you’re here to read, write, or publish, you’ll find clear guidance every step of the way.
Accessing the Help Centre
The Help Centre is your main source of guidance on Libraro. You can open it directly from the platform by selecting the “Help Centre” button.
Please note: that this button is accessible from anywhere on the platform for quick and easy access to helpful guidance.
The Help Centre
Our Help Centre is the best place to begin. It’s packed with clear, step by step guides that walk you through everything from setting up your account to uploading your first manuscript.
please note: Within our Help Centre, you’ll find video guides, featured articles on how to access support, and organised collections of guidance to help you navigate every part of Libraro.
In Platform Assistance
While using Libraro, you’ll have access to specific guidance whenever you need it and you can chat directly with our virtual AI Assistant "Libro". Libro is specially trained to understand your questions and guide you through every part of the Libraro platform with ease.
Please note: to open the Libraro messenger please click on the circle found in the bottom right of the screen.
Contacting Support
Still need help? You can always reach out to our support team by emailing support@libraro.com. We’re happy to assist with any questions or concerns, big or small.
You’re Not Alone
Every reader, writer, and publisher on Libraro started somewhere and we’re here to help you feel at home. Take your time, explore at your own pace, and don’t hesitate to ask for support if you need it.