If you are trying to locate a church account, or you need to check if your church has an account, here are a few things you can do.
Please note that you cannot log in directly using an account number; you must use the email and password registered on my.lifeway.com.
Contact your organization admin. We suggest reaching out to the organization admin, this could be the person who makes purchases at the church, the secretary, or the pastor. They should have the ability to get you added. If you were previously removed from the account by an admin, you will need to contact that admin to be re-added.
If you do not know your church admin but have your church's 10-digit account number, please provide that in your message, and we can look you up! Additionally, if you are attempting to link your church account independently, you will need both the 10-digit account number and the 4-digit PIN. If you do not know the PIN, contact your church administrator or Lifeway support to retrieve it.
If you do not know your 10 digit account number or admin, please provide the church name, address, and your first and last name. You can also reach out to us at 800-458-2772 from 7:30 am-4:30 pm CST Mon-Fri Please note that Lifeway can only confirm account details if you are listed on the account. For tax-exempt accounts, ensure your tax-exempt account is linked to your email sign-in by using your church account number and PIN.