How do I add people as administrators, billing managers, or purchasers on my Lifeway account?
If you are an administrator of a church or organization account, you can manage roles directly through your organization profile at my.lifeway.com.
Accessing Your Organization Profile
Go to my.lifeway.com and log in.
Scroll down to the “Linked Organizations” section to find your church or organization.
If you cannot find your church or organization listed
Contact your current administrator and request to be linked to the account and assigned the appropriate role.
If no administrator currently exists, you will need your organization’s account number and PIN. You can set this up here:
support.lifeway.com/accountsetup/If you do not know who your administrator is, or need assistance, call Lifeway Customer Support at 800‑458‑2772.
Becoming an Administrator
We need at least one administrator so that people can be managed. If there are no admins, you will see a blue “Manage this Org” button.
Click “Yes, Add me” to be added as an administrator.
If you do not see this button, skip to Step 5.
Managing Roles
After becoming the administrator, go to the “Groups” page in the left navigation.
If there is already an administrator, ask them to add you to a group so you can receive the appropriate permissions.
As an administrator, you can view existing groups, see current role assignments, and add or remove individuals as administrators, billing managers, or purchasers.
You’re all set!
Once you’re assigned or confirmed as an administrator, you can manage all user roles for your church or organization.